At Q8 Holidays, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services. By accessing or using our website, you agree to this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services to you, including:
a. Personal Information
When you make a booking or register on our website, we may collect:
Name
Email address
Phone number
Billing address
Payment information (credit card details or other payment methods)
b. Non-Personal Information
We may also collect information that doesn’t identify you personally, such as:
IP address
Browser type
Device information
Pages visited and time spent on our website
Cookies and usage data
2. How We Use Your Information
We use your information for the following purposes:
To process and confirm bookings
To send booking confirmations and updates
To process payments and refunds
To respond to customer service requests and support
To personalize your experience and improve our services
To send marketing and promotional communications (with your consent)
To comply with legal obligations
3. Sharing Your Information
We may share your information in the following cases:
Service Providers: We may share your information with third-party service providers (e.g., payment processors, customer support platforms) to assist with the delivery of our services.
Business Partners: When you book services provided by third-party partners (e.g., hotels, airlines), your information may be shared with them to fulfill your booking.
Legal Obligations: We may disclose your information if required by law, regulation, or legal process.
4. Data Security
We take the security of your personal information seriously and use appropriate technical and organizational measures to protect it. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
5. Your Rights
You have the right to:
Access and review your personal information
Update or correct inaccuracies in your information
Request the deletion of your personal data, subject to certain exceptions
Opt-out of receiving marketing communications from us
To exercise these rights, please contact us at [email address].
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
Improve your user experience
Analyze website traffic and usage
Customize content and advertisements
You can control the use of cookies through your browser settings. However, disabling cookies may limit the functionality of the website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with the updated "Last Updated" date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Q8 Holidays
Email: [support@q8holidays.com]
Phone: [+1 234 567 890]
